Support
Real answers from the people who build ReguCart.
Questions about a finding, a fix, billing or your data: write to us and a person replies. Complaints go to our Grievance Officer, on the timelines our terms set.
Grievance Officer
- Name
- Shivam Bector, Founder
- support@regucart.com, subject "Grievance"
- Phone
- +91 98888 17142
Acknowledged within 48 hours, resolved within one month.
Privacy requests
Access, correction or erasure of personal data we hold about you.
Write to support@regucart.com with the subject "Privacy".
Acknowledged within 48 hours, answered within one month.
Help us help you faster
Include these in your email and we can usually answer in one reply.
- 01Your store address, for example yourstore.myshopify.com.
- 02The finding or fix you are asking about: its title, or a link from the app.
- 03What you expected and what happened instead. A screenshot helps.
Think a finding is wrong? Use "Report a false positive" on the finding in the app. It reaches us with the evidence attached.